Order Issue Request

Use this form if there is an issue with your Dream Portrait order — files not received, wrong files delivered, or a portrait that does not match what was agreed upon.

Please include your order number so we can review the issue quickly.

All Dreams On Kanvas products are digital and custom-made. Revisions are free until it feels right — and if it never does, we offer a money-back guarantee.

Upload clear photos of the item, print issue, packaging, or anything that helps us review your claim.